T-Shirts, Mugs and merchandise
I have questions about the order placed at your T-Shirt, Mugs and merchandise store, who do I contact?
All orders placed at our T-Shirt, Mugs and merchandise store are processed via Cafepress.com. We sell our designs on the merchandise via Cafepress.com but we are not responsible for the printing, shipping and order delivery of these merchandise products. Please access the Cafepress.com help section for all your questions regarding our merchandise products.

Shipping and Refunds
What are the shipping charges for the consultation reports?
The consultation reports that you purchase from Astrojasta.com are all delivered to you by email and hence there are no shipping charges involved. So we request you to provide the correct email address where you like your astrology report to be emailed.

What is your refund policy on consultation reports sales?
All consultation reports sales are final. After we are able to receive and process your payments will email the consultation report to you in 3-4 business days. We do not offer a refund on the sales of consultation reports.

World wide email delivery
What are the details of the world wide email delivery?
The consultation reports that you purchase from Astrojasa.com are delivered to you by email. Any buyer from anywhere in the world can purchase our personalized astrology reports in US dollars and the report will be delivered to the buyer's email address as soon as Astrojasta is able to receive and process the buyer's payment.

Are your astrology reports automated - will I get the report as soon as I place the order?
No, our reports are not automated. After we are able to receive your payment we will manually analyze the birth data that you submitted relevant to the product that you purchased and will email you the report either in the PDF or the Word format. For users of hotmail we will send the report as an in-email text as hotmail users have written to us saying the email with our report attached gets automatically sent to the junk mail folder.

Shopping in Astrojasta.com
Is your site secure?
Yes, our site is secured by the strongest possible SSL protection. Doing business with us is safe. Every transaction is encrypted for privacy.

Do you take orders via phone?
All our orders are processed via the internet. Right now we do not provide the option of placing orders via phone.

Can I send a check to pay for my order?
Yes, you may make a check payment. Send your check to Astrojasta 3334 Harwood Road #111, Bedford, TX 76021 and make your check payable to Astrojasta. After we receive and process your check we will email your consultation report/s in 1-2 days.

How can I unsubscribe from your store newsletter?
You may unsubscribe from the store newsletter by following the link in the newsletter email or you can just send an email to support@astrojasta.com and state "UNSUBSCRIBE" in the subject line.

Why should I give my gender, date, time, city and country of birth information to purchase your consultation reports?
Our astrology consultation is based on vedic astrology which uses the gender, date, time, city and country of birth to do the analysis and hence most of our products need that data.